Dustin Cremeans, Owner of Funeral Directors Answering ServiceThe Directors' Answering Service family and staff understand the funeral business because that is where we started. In 2003, our founder Dustin Cremeans began working at a local funeral home. He quickly felt driven to assist families in need.

Funeral Directors' Answering Service took its first call November 15, 2006. The company has grown steadily over the years and now serves more than 900 funeral homes and related businesses in 29 states nationwide.

Funeral Directors' Answering Service is an exclusive service for businesses in the funeral profession, including:

• Funeral Homes
• Cremation Services
• Body and Tissue Donation
• Embalmers
• Funeral Transport Services
• Livery Services
• Cemetery and Memorial Parks
• Coroners
• Burial Vault Companies
• Funeral Supply Companies

 

Our Staff

Funeral Directors' Answering Service staff are caring and experienced professionals who understand that each family is unique and has personal requests and traditions. These requests and traditions are of utmost importance to our staff. 

Each employee of Funeral Directors' Answering Service must complete several weeks of intense training before they ever answer a call on your behalf. Staff members are strongly trained in funeral service terminology and religious/burial traditions.